Membership in The Loyalty is limited to individuals who are at least 13 years of age and have a current, valid email account. By submitting your application, you represent that you are at least 13 years of age and that you agree to these terms and conditions.
Your membership is personal, non-transferable and subject to these terms of conditions as well as any other rules, regulations, policies and procedures adopted by The Loyalty. We apply a limit of one membership per person. Companies, groups, associations or other entities, or others making commercial or bulk purchases are not eligible for Membership. The Loyalty may not be used for reselling or profit.
Your order constitutes an offer to us to buy and pay for a product with your member points or money. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the discount has been sent ("the despatch confirmation"). The contract between us ("contract") will only be formed when we send you the discount confirmation. We recommend saving this email in order to facilitate any contact with customer service you may have in the future. The order confirmation (receipt) also serves as a guarantee of proof of purchase. The contract will relate only to those products we have confirmed in the despatch confirmation.
We reserve the right to refuse any order you place at our sole discretion.
You may pay with either credit or debit cards. Adyen banking services manage all of our banking transactions. The Loyalty does not store any credit card numbers.
- PAYMENT BY CARD
Pay with your Visa, AMEX or Mastercard securely over the Internet. Your payment is handled by Adyen with secure encryption and under strict banking standards. Your card details are sent directly to the bank and cannot be read or accessed by anyone other than your bank. There is no extra charge for card payments unless the customer’s bank charges a fee to the customer. When paying by credit/debit card starting conditions apply as soon as the card transaction is approved. In the event that no payment has been received after submitting your order, The Loyalty may automatically cancel your order.
- PROMO CODES
Promo Codes should be entered during the checkout process to be valid. Attempting to add a promo code after purchase will not be honoured.
All prices are shown on the The Loyalty website, www.theloyalty.com, are including VAT, in accordance with the applicable legislation. Please note that in case of an order is shipped to a delivery address outside the EU, you may be subject to import duties and taxes, which are collected when the shipment reaches your delivery address. You will be responsible for payment of such import duties and taxes. It should be noted that The Loyalty has no control over these charges and, since these charges are different for different countries, The Loyalty cannot predict their amount. The Loyalty advises you to contact your local customs office for further information.
- ORDERING AND RETURNS
Orders made in another person's name without the person’s consent will be reported to the authorities. The Loyalty holds the right to change prices, correct incorrect prices on all orders as well as final sales. If a price is incorrect, this may compel The Loyalty to cancel the purchase and refund any amount paid in the best way. This can be performed at any time. Consumers have the right to return the order within 30 days from receiving the order. The right applies only in the case that the product and its original packaging can be returned in the same condition as when received. If consumers use their right to send back an order they should contact The Loyalty in order to get an address to send the goods to. Return shipping is not paid by The Loyalty unless there is a defect in the product. If an item is defected or damaged in any way on arrival, The Loyalty should be contacted within 30 days for information about compensation.
The Loyalty has the right to adjust prices, involve additional cost and change product information such as product pictures and offers without notice. The product images and information texts available reflect the product as much as possible.
- COMPLAINTS TERMS
Any complaints shall be made to our customer service through one of the contact methods on the contact page.
The Loyalty bears no direct or indirect responsibility for example, but not limited to, downtime, data loss, additional work or other economic harm.
- USE OF WEBSITE
The Website is provided on an 'as is' and 'as available' basis without any representation or endorsement made and we make no warranties, whether express or implied, in relation to it and its use. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. You must bear the risk associated with the use of the Internet.
Whilst we will try to ensure that material included on the Website is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. If we are informed of any inaccuracies in the material on the Website we will attempt to correct this as soon as we reasonably can.
In particular, we disclaim all liabilities in connection with the following:
Incompatibility of the Website with any of your equipment, software or telecommunications links;
Technical problems including errors or interruptions of the Website;
Unsuitability, unreliability or inaccuracy of the Website; and Failure of the Website to meet your requirements.
To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (both of which terms include, without limitation, pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to your use of the Website.
- FORCE MAJEURE
The Loyalty shall be exempt from liability for damages and other penalties on the performance of the contract prevented, hindered or delayed by circumstances beyond our control. As the release factor should be considered include government intervention, new/amended legislation, lack of state, war, fire, flood, labour disturbance, prohibitions, restrictions, sabotage, poor transport or weather conditions or lack of delivery from suppliers and the company is exposed to a criminal activity that affects activities.
- SITE USAGE POLICY AND INTELLECTUAL PROPERTY RIGHTS
You are prohibited from violating or attempting to violate the security measures on the Site, including, without limitation:
- Using a false password or one belonging to another user or accessing data not intended for the user or logging into a server or account which such user is not authorized to access;
- Disclosing a password or permitting a third party to use a password or failing to notify us if a password is compromised;
- Attempting to probe, scan or test the vulnerability of the system or network or to breach security or authentication measures without proper authorization;
- Attempting to interfere with service to any user, host or network, including, without limitation, via means of overloading, "flooding", "mailbombing" or "crashing";
- Sending unsolicited email, including promotions and/or advertising of products or services;
- Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting; or
- Hijacking all or any part of the Site content, deleting or changing any Site content, deploying pop-up messages or advertising, running or displaying this Site or any Site content in frames or through similar means on another Site, or linking to the Site or any page within the Site, without our specific written permission.
(B) GENERAL RULES
You agree to use the Site only for lawful purposes and only for your own personal, non-commercial use. You may not use the Site to transmit, post, download, distribute, copy, display publicly, store or destroy material (a) in violation of any applicable law or regulation, (b) in a manner that will infringe the copyright, patent, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity or other personal rights of others, or (c) that is libelous, obscene, offensive, threatening, defamatory, abusive or hateful.
We have absolute discretion to determine if any use violates these rules, and to act as we deem appropriate in the event of any violation. Violations of system or network security may result in civil or criminal liability. We will investigate occurrences which may involve such violations and may involve, cooperate with, and make disclosures to, law enforcement authorities in identifying and prosecuting users who are involved in such violations.
- SITE CONTENTS
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, audio, video clips, text, "look and feel", layout, graphics, messages, files, documents, and written and other materials that appear as part of the Site (collectively, the "Contents") whether publicly posted or privately transmitted, as well as all derivative works are property owned, controlled, licensed or used with permission by The Loyalty owner of the The Loyalty Brand, and/or its parents, subsidiaries and affiliates (collectively, "Nordgreen") or other parties that have licensed to or otherwise permitted their material to be used by Norgreen. The Site as a whole and its Contents are protected by copyright, trademark, trade dress and other laws and all worldwide right, title and interest in and to the Site and its Contents are owned by The Loyalty or used with permission. The Loyalty.com, The Loyalty, the The Loyalty logos, and all other trademarks appearing on this Site are trademarks of The Loyalty or are licensed or used with permission of the owner by The Loyalty. You agree not to display or use such trademarks without The Loyalty prior written permission. The Loyalty disclaims any proprietary interest in trademarks, service marks, logos, slogans, domain names and trade names other than its own.
The information presented on or through the Site is made available solely for general information purposes. We may update the content on this Site from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Site may be out of date at any given time, and we are under no obligation to update such material.
- USER CONTENT
The www. theloyalty.com website may include user-generated content, for example, social media applications. The Loyalty does not claim any ownership in rights in such content (images, photos and videos etc.) And take no legal responsibility for it. In case you suspect a violation of copyright or any other right, or otherwise is offended by such content, please contact our customer service.
- LINKS TO OTHER WEBSITES
To the extent that this Site contains links to outside services and resources, including other websites, the availability and content of which The Loyalty does not own, operate or control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service, resource or website. Any such links are provided solely as a convenience to you. If you click on these links, you will leave this Site. The Loyalty makes no representations or warranties concerning and is not responsible for the content, information or other material on or accessed from any other websites that are not owned, operated or controlled by The Loyalty. Your linking to this website, off-site pages or other sites is at your own risk and without the consent of The Loyalty.
- RETENTION OF TITLE
All products remain in The Loyalty property until full payment is made.
All frauds are reported to the authorities and The Loyalty reserves the right to cancel the purchase if any suspicion is raised.
- GOVERNING LAW AND JURISDICTION
CONTACTING The Loyalty; REPORTING VIOLATIONS.
- USER CONSENT
- A NOTE ABOUT CHILDREN.
We do not intentionally gather Personal Data from visitors who are under the age of 13. If a child under 13 submits Personal Data to The Loyalty and we learn that the Personal Data is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any Personal Data from a child under 13, please contact us at firstname.lastname@example.org
- A NOTE TO USERS OUTSIDE OF THE UNITED STATES.
- TYPES OF DATA WE COLLECT.
“PERSONAL DATA” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non- public information about you that is associated with or linked to any of the foregoing data.
“ANONYMOUS DATA” means data that is not associated with or linked to your Personal Data; Anonymous Data does not, by itself, permit the identification of individual persons. We collect Personal Data and Anonymous Data, as described below:
- INFORMATION YOU PROVIDE TO US.
If you create an account by registering directly with us, we will request your name, email, and password. It is voluntary to add additional information such as telephone number, gender, birthdate etc. When you order merchandise, we will collect information necessary to process your order such
as your shipping and billing information and payment information.
If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply. We may also collect Personal Data at other points in our Site and Services that state that Personal Data is being collected.
- INFORMATION YOU PROVIDE TO FACEBOOK, GOOGLE, AND OTHER SOCIAL NETWORKING SITES.
make it easier for you to create an account with us. Any information that we collect from your SNS account may depend on the privacy settings you have with that SNS, so please consult the SNS’s privacy and data practices.
- INFORMATION COLLECTED VIA TECHNOLOGY.
Information Collected by Our Servers. To make our Site and Services more useful to you, our servers (which may be hosted by a third party service provider) collect information from you, including your browser type, operating system, Internet Protocol (“IP”) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit.
Log Files: As is true of most websites, we gather certain information automatically and store it in log files.
We may use this information to reduce or eliminate messages sent to a user. We do not tie the information gathered by Pixel Tags to our users’ Personal Data. Do Not Track Signals. We do not currently respond to “do not track” signals from web browsers.
When we post videos, third parties may use local shared objects, known as “FLASH COOKIES,” to store your preferences for volume control or to personalize certain video features. Flash Cookies are different from browser Cookies because of the amount and type of data and how the data is
stored. Cookie management tools provided by your browser will not remove Flash Cookies. To learn how to manage privacy and storage settings for Flash Cookies, click here: HTTP://WWW.MACROMEDIA.COM/SUPPORT/DOCUMENTATION/EN/FLASHPLAYER/HELP/
We use third party analytics services (“ANALYTICS SERVICES”), to help analyze how users use our Site. The information generated by the Cookies or other technologies about your use of our Site
(the “ANALYTICS INFORMATION”) is transmitted to the Analytics Services. The Analytics Services use Analytics Information to compile reports on user activity. The Analytics Services may also transfer the Analytics Information to third parties where required to do so by law, or where such third parties process Analytics Information on their behalf. Each Analytics Service’s ability to use
- INFORMATION COLLECTED FROM YOU ABOUT OTHERS.
If you decide to invite a third party to create an account, we will collect your and the third party’s contact information in order to send a message to the third party and follow up with the third party. We rely upon you to obtain whatever consents from the third party that may be required by law to allow us to collect such information and contact the third party as described
in the foregoing sentence. You or the third party may contact us at email@example.com to request the removal of this information from our database.
- INFORMATION COLLECTED FROM THIRD PARTY COMPANIES.
We may receive Personal and/or Anonymous Data about you from certain third parties, such as
demographic information from Facebook tools. We may add this information to the information
we have already collected from you via our Site in order to improve the Services we provide.
- USE OF YOUR PERSONAL DATA GENERAL USE:
In general, Personal Data you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We use your Personal Data in the following ways:
- Facilitate the creation of and secure your account on our network;
- Identify you as a user in our system;
- Provide improved administration of our Site and Services;
- Provide the Services you request;
- Improve the quality of experience when you interact with our Site and Services;
- Send you a welcome e-mail to verify ownership of the e-mail address provided when your account was created;
- Send you administrative e-mail notifications, such as order confirmations, order status updates, security, or support and maintenance advisories;
- Respond to your inquiries related to employment opportunities or other requests;
- Send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes of The Loyalty;
- To allow you to participate in interactive features of our service when you choose to do so; and
- In any other manner stated on our Site or Services.
CREATION OF ANONYMOUS DATA:
We may create Anonymous Data records from Personal Data by excluding information (such as your name) that makes the data personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content of our Services and improve Site navigation. We reserve the right to use Anonymous Data for any purpose and disclose Anonymous Data to third parties in our sole discretion.
THIRD PARTY SERVICE PROVIDERS:
We may share some or all of your Personal Data in connection with or during negotiation of any merger, financing, acquisition or dissolution transaction or proceeding involving sale, transfer,
SOCIAL NETWORKING SITES:
responsible or liable for: (i) the availability or accuracy of such snss; (ii) the content, products or services on or availability of such snss; or (iii) your use of any such snss.
- THIRD PARTY PAYMENT PROCESSING
For online payments and/or Automated Clearing House (ACH) payouts, we use the payment services of Adyen (https://www.adyen.com/) and PayPal (http://www.paypal.com). We do not process, record or maintain your credit card or bank account information. For more information on how payments are handled, or to understand the data security and privacy afforded such
information, please refer to https://www.adyen.com/policies-and-disclaimer/privacy-
policy and https://www.paypal.com/us/webapps/mpp/ua/privacy-full.
- THIRD PARTY WEBSITES
Our Site may contain links to third party websites. When you click on a link to any other website or location, you will leave our Site and go to another site and another entity may collect Personal Data or Anonymous Data from you. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this
- YOUR CHOICES REGARDING INFORMATION
You have several choices regarding the use of information on our Service:
We will periodically send you free newsletters and e-mails that directly promote the use of our Site or Services. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly (please see contact information above). Despite your
If you decide at any time that you no longer wish to accept Cookies from our Service for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting Cookies or to prompt you before accepting a Cookie from the websites you visit. Consult your browser’s technical information. If you do not accept Cookies, however, you may not be able to use all portions of the Service or all functionality of the Service. If you have any questions about how to disable or modify Cookies, please let us know at the contact information provided above.
Please refer to the privacy settings of the SNS to determine how you may adjust our permissions and manage the interactivity between the Services and your social media account.
CHANGING OR DELETING YOUR PERSONAL DATA:
You may change any of your Personal Data in your account by
contacting firstname.lastname@example.org. You may request deletion of your Personal Data by us, and we will use commercially reasonable efforts to honor your request, but please note that we may be required to keep such information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may also retain your information for fraud or similar purposes.